Customer Success Story and International Award Winner!

Customer Success Story and International Award Winner!

When national hospital restrictions were introduced at the height of the Covid19 pandemic, new ways of working were required to minimise contact between patients and staff, to protect both groups from any risk of exposure and infection. A safe and sustainable solution was essential to support improved workflow, collect and keep patient images secure, document patient consent and collect all associated metadata, while reducing the need for any none-essential contact. Andrea Jones, Medical Photography Team Leader, choose our Clinical Uploader App to provide an award winning solution.

Read more about Andrea’s success in Health Tech Digital and UK Tech News.

Andrea employed the App in conjunction with the Royal Preston Hospital’s existing FotoWare DAM System to provide a comprehensive solution and was nominated for the 2020 FotoWare Media Management Award and came out a clear winner.

Julia Hatfield from Reuters, was one of the Media Management Award 2020 judges and stated “with today’s technology it’s relatively easy to do lots of things, but doing them well, responsibly, and leveraging those technologies as a force for good is far more challenging. Those organizations that take that path, stand out, and deserve all the accolades they receive.

Congratulations Andrea for leading and implementing this solution at such a critical time!!

Medialogix – Microsoft Silver Partner

Medialogix – Microsoft Silver Partner

We are proud to announce that Medialogix has attained Silver Certified Partner status in the Microsoft Partner Programme with a competency in the Azure Cloud Platform.

A Silver Competency is offered to companies demonstrating the highest and most specialized ability and commitment in a specific business solution area. Microsoft recognises companies awarded the Silver Competency for offering the best solutions to customers and for undertaking a rigorous and auditable approval process. A business which has earned a Silver Competency is among the top 5% of Microsoft partners worldwide.

Medialogix has been a Microsoft Applications Development partner and also a FotoWare partner since 2003. We have a team of software engineers with hands on experience of applications development on iOS, Android, Windows devices and deployed via Microsoft Azure.

Alongside our FotoWare Digital Asset Management and applications for healthcare and policing, we offer a full range of software development services which allow our clients to maximise the benefits of Microsoft Azure technologies.

This partnership with Microsoft will help us win new business by strengthening our capability, fulfilling our client commitments and showcasing our applications based on Microsoft’s cutting edge technologies.  With the silver certified partner status we will be the first to learn about the latest product enhancements and updates and we will pass that benefit to our clients by keeping them informed and offering the latest solutions, ahead of the competition.

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Getting into the Cloud: What are IaaS, PaaS and SaaS?

Getting into the Cloud: What are IaaS, PaaS and SaaS?

There are still companies out there that think cloud is just a hype, and that owning your own servers is the only way to go. Cloud might have been a hype 25 years ago, when Microsoft bought Hotmail, but today it has become the most secure and scalable solution for companies that want to grow.

Back in 2003 I had an important task of getting our server up and running to receive email, run the website and store our company files. At that time I had to spend much of my time doing things I didn’t intend to do, such as increasing the storage, upgrading operation systems, repairing hardware, etc. Before long, I found a company who provided hosted email and website services and started using a local RAID storage device for the company files. This hugely reduced my workload, but I still had to deal with backing up the local storage.

Our business has been fully utilising cloud services since 2013. Now we no longer have anything stored locally. Even our developers use GitHub in the cloud to store their code. This left me to concentrate on the job at hand which is to help existing clients improve their usage of our software and acquire new business. The great thing about the annual subscription is that we can change our services easier than if we had paid a hefty price for perpetual software. And that gives us great flexibility.

IaaS, PaaS, SaaS – what do they really mean?

I often get questions from my customers on what the difference among cloud service models is and what they do. Let me give you a simple explanation using the car analogy, since I also love cars (almost as much as I love tech).

On-premises is like owning a car. When you purchase a car, you’re responsible for its repairs etc. When you need to upgrade you just buy a new car.

IaaS (Infrastructure as a Service) is a little bit like hiring a car. When you hire a car, you choose the car you want and drive it, but the car doesn’t belong to you. When you want to upgrade you just hire a new car.

PaaS (Platform as a Service) is like taking a chauffeur driven car. You don’t drive a vehicle yourself, but simply tell the driver where you need to go and relax in the back seat.

SaaS (Software as a Service) is like going by train. Trains have assigned routes, and you share the ride with other passengers. (but without having to sit with them – you all have your very own carriage).

What are the benefits of each cloud service model?

IaaS (Infrastructure as a Service)

IaaS is a cloud-based service that provides servers, storage and networking resources. Major IaaS providers include Microsoft Azure, Amazon AWS and Google Compute Engine. This service is great for IT administrators and those with the technical knowledge but don’t want to have to worry about the hardware. It’s amazing that nowadays you can switch on hundreds of thousands of euros worth of equipment, use it for whatever purpose you need to and then switch it off and only pay for what you used.

Many of our clients require more control of their resources and software versions and configurations. As a FotoWare partner and Microsoft partner we provide fully managed services for organisations who need it. One such organisation is Nikkei. We are based in the UK and Nikkei are based in Japan. Without having to fly out, we can at the touch of a few buttons utilize Azure services hosted in data centers based in Tokyo. This makes it nice and fast for our client and it complies with their policy on where the data must be stored. Nikkei can focus on their business and we take care of their IT-infrastructure.

PaaS (Platform as a Service)

PaaS solutions are mostly used by software developers and software development companies. The great thing about PaaS is we can have environments for development, testing and managing applications and not worry about maintaining the server-side components of the infrastructure such as web servers, storage, network resources, etc. These tools can reduce the time it takes to code new app with pre-coded components built into the platform. Heroku, Amazon AWS Lambda and Google App Engine are also very popular services.

SaaS (Software as a Service)

SaaS allows you to use cloud-based web applications. Many email services such as Hotmail and Gmail are well known examples of SaaS. Other examples are software products such a Microsoft 365 and Google G Suite, Pipedrive customer relationship management software and even Netflix.

Usually you would pay for these services on a pay as you go monthly or annual payment. You don’t have to worry about hardware to setup or software to install and maintain. Usually the application is ready to go soon after you sign up and you get your username and password. And you always have the flexibility to add (or remove) users as your company grows. This leaves organisations with a huge advantage as they don’t have to make big upfront investments, but only pay for what they use. Not to mention the cost of server storage and risk of an outage.

FotoWare is also available as a SaaS and this is great for many organisations who want to use the solution with no big upfront investment or those who don’t have enough IT resources to take care of the maintenance. FotoWare on the SaaS platform meets the requirement of most organisations and the uptake is growing. I think this is the future for all solution providers, and it is not in the too distant future.

In today’s market of cloud services, customers have the flexibility to make the choices that fit their IT infrastructure requirements, and not being forced to managing their servers on site. This empowers especially the small and medium business segments, since in the past, the cost of owning servers was a risk factor in growing their business fast enough. But also, enterprise organisations are more and more leveraging the benefit of using Cloud infrastructure. Now IT personnel can spend time on business development tasks, rather than upgrading disk space. Lately at Medialogix we have seen a huge increase in enquiries about the cloud, and how to move data and start using cloud services. We are enjoying helping and advising customers and are proud to be part of their journey to growing their business.

Photo: Faisal Mahmood, Medialogix UK, speaking at the FotoWare Partner Summit 2019

If you would like to know more about our solutions and in particular our experience in the cloud, please don’t hesitate to email me: or message me on linkedin.

This article was previously published here.


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